Orders placed by 2pm PST will ship same day, Monday-Friday. Excluding Federal holidays. Domestic shipments within the United States will be sent United States Postal Service (USPS). First Class, Priority & Priority Express are available. International shipments will be sent DHL. Tracking information will be sent to the email address provided at checkout. For international shipments; buyer is responsible for all duties & taxes.
As an authorized reseller for every product we sell; each product will have a full manufactures warranty. We've sold thousands and haven't had to warranty a hardware wallet to date.
If you decide to cancel your order prior to shipment you will incur a $5 charge. This expense covers the 3% credit card processing fee charged to us by our merchant provider.
Returns will only be accepted if your hardware wallet is brand new, un-opened condition in the original packaging, in the same condition you received it. Contact us for a return authorization number prior to shipping. Return must me initiated within 30 days for a full refund. Original shipping charges will not be refunded. Customer is responsible for return shipping. Once your return is received we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days. It may take some time before your refund is officially posted.
PO Box 1265
Maple Valley, WA 98038
We accept several cryptocurrencies! We prefer Litecoin, but feel free to send your cryptocurrency of choice.
Litecoin (LTC) Address: 352SrvaemCay8QHX2EyW5aAQf4nUPjcirW
Bitcoin (BTC) Address: 33phiDdtmbqzTJN2vK7ukD6u7rDsRGcDot
DASH Address: XuzynnFNgFpMEvT7C3amdC63RkhMiT6mJK
Zcash (ZEC) Address: t1J2g1NW8xwsWDbDCsS83BiUryMtNrnMKCq
Bitcoin Cash (BCH) Address: 1NDyYnwbz6i8ZUFi1X6eKdpe92M9h9zcpM
Contact us and let us know payment has been made so we can finalize you order details.