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Digital Bitbox Warranty


Shift Devices AG ("us", "we", "our") warrants to the end user, that its product, excluding content and or software supplied with or on the product, will be free from defects in material or workmanship and will be fit for normal use during the applicable Warranty Period commencing on the date of payment. THE APPLICABLE WARRANTY PERIOD SHALL BE ONE (1) YEAR FROM THE DATE OF PAYMENT. THE WARRANTY PERIOD FOR A REPLACED PRODUCT IS THIRTY (30) DAYS FROM THE DATE OF REPLACEMENT, OR THE REMAINDER OF THE WARRANTY PERIOD, WHICHEVER IS GREATER.

This warranty is non-transferable and is enforceable only by the original purchaser. Any product that has not been purchased as new from us is expressly excluded from this warranty. This warranty expires on transfer or sale and remains expired if products are returned to the original purchaser.

Our responsibility is limited solely to the product itself. We shall not be responsible for any incidental or consequential damages incurred and/or occurred in connection with the product or its purchase. We do not warrant that the functions contained in the software on the product will meet specific requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”. We reserve the right to make changes or improvements in design, firmware or manufacturing without assuming any obligation to change or improve products previously manufactured and/or sold.

This warranty does not apply to: (a) normal wear and tear; (b) damage resulting from accident, abuse, misuse, neglect, undue physical or electrical stress, improper handling or installation, or acts of nature ("force majeure"); (c) alterations by persons other than us; (d) damage or loss of data due to interoperability with current or future operating systems, software and/or hardware. Neither Shift Devices AG nor any parent, officer, director, member, shareholder agent, employee or joint venturer of Shift Devices AG shall be liable for any direct, indirect, consequential, incidental or special damages whatsoever, including, without limitation, business interruption, extra expense, loss of profits, loss of property (for purposes of this warranty the term “property” shall specifically include any form of crypto-currency/property stored or maintained on the product), loss of use of property, delay or damages consequential upon delay and/or loss of use or loss of use of property, or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions). For purposes of this Agreement, the foregoing types of excluded damages shall include any cost arising out of a product recall. Shift Devices AG's liability will not exceed the price you paid for the product. SHIFT DEVICES AG DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMITTED BY LAW. IF SHIFT DEVICES AG CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT PERMISSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD.


To make a warranty claim, contact Shift Devices AG at within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller, if any) and the product name, version, and serial number. You may return an unused product according to the guidelines in the Refund Policy.

Before returning the product, please make sure to backup any sensitive data and erase the device. Shift Devices AG is not responsible for damages to or loss of any data stored in the product.

Shift Devices AG may at its discretion repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. The repair or replacement of the product is free of charge for the parts, components and labor necessary in order to perform the repair and restore the product's proper operating condition, provided the unit is returned otherwise undamaged and shipping prepaid, including insurance, to our facilities. The costs incurred in connection with returning of the product to our facilities shall be carried by the product owner. If the product is returned uninsured, you assume all risks of loss or damage during shipment.

National, state and local laws may grant you other rights that are not affected by this warranty.

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